When you sign on with a transfer agent,
you expect to be the center of attention.
We see it that way, too.

We firmly believe that an organization’s true strength lies in its people. For over 50 years, we’ve gathered some of the industry’s most experienced experts to ask the right questions, provide the right answers and deliver exactly the support that clients and their shareholders require.

We’re proud that members of our top-level management staff are available to assist you 24 hours a day, seven days a week. This is one way we differ from other transfer agents and the reason we’ve been recognized year after year in industry surveys as the leader in accessibility and responsiveness.

Our senior management team

Steven Nelson, President, and Chairman

With more than 30 years of industry experience, Steven is heavily involved in Continental Stock Transfer & Trust’s day-to-day organizational and administrative issues, and in the overall management of client initiatives. An attorney with a background in public as well as private practice, he is a member of the New York State and Federal Bars. He has practiced at Simpson Thacher & Bartlett and as a federal prosecutor. Steven is a member of the Securities Transfer Association Board and chairs its Legal Committee, which is active in promoting important changes within the industry. A magna cum laude graduate of Brandeis University, he received Law Review honors from NYU Law School.
Steven Nelson

Sharmin Carter, CPA, Vice President Controller and Treasurer

Sharmin joined Continental Stock Transfer & Trust Company in 2016 to assume the responsibilities of Controller and Treasurer. As head of the Accounting Department, she oversees the day-to-day financial activities of the company and its institutional relationships with banks and brokers. Her duties include control of funds movement and the timely preparation of financial reports.

Sharmin’s experience in the financial services industry includes working for some of the largest companies in the United States such as AIG Asset Management Group and ING Investments. She possesses a broad range of managerial, organizational and financial reporting skills. Sharmin is a graduate of Bernard Baruch College with a concentration in accounting and is a licensed, certified public accountant in the state of New York.
Sharmin Carter


Donald Gress, Vice President, and Chief Information Security Officer

A well-respected industry expert, Don is actively involved in directing the company’s core “blended services” co-agency relationships. As our CISO, he monitors our Cyber Security Policy execution, all Internet related procedures and is the liaison between all department managers and our Information Technology staff. He creates employee training programs for the proper handling of email, internet decorum and safeguarding of personal identification information that is retained in our recordkeeping files.

Don has spent over 50 years with Continental and has detailed knowledge of all operational and regulatory issues, having handled most transfer agent functions, as well as audit and risk related responsibilities.

A former chair of the Securities Transfer Association’s Operations Committee, Don is an active member of several industry-wide organizations.
Donald Gress


Michael Mullings, Chief Compliance Officer & Corporate Secretary

Michael has been employed at Continental for over 25 years and was appointed as their Chief Compliance Officer, Chief AML/BSA Officer and Corporate Secretary. He is primarily responsible for overseeing and managing the establishment of standards and implementation of procedures to ensure that compliance programs adopted throughout the organization are effective and efficient in identifying, preventing, detecting and correcting non-compliance with applicable rules and regulations. Michael reports directly to the Company’s President and is required to provide reasonable assurance to the Board of Directors that there are effective and efficient internal policies and procedures in place, well understood and respected by all employees, and that the Company is complying with all regulatory requirements.

Michael also serves as a Senior Relationship Manager for some of Continental’s most sensitive accounts and has responsibilities involving all aspects of legal restricted transfers, original issuances stemming from initial, secondary and follow-on public offerings, private placements, warrant exercises and employee benefit plans. He is also responsible for the review of all legal agreements where Continental is a party. Michael deals primarily with the executive officers and directors of our clients and their securities counsel and is frequently involved in discussions concerning the interpretation of SEC rules resulting in the opportunity to provide guidance relating to complicated issues with a commitment to finding solutions to complex problems.

John Reformato, Vice President – Manager of Plan Services

John is responsible for the management of all Dividend Reinvestment, Direct Stock Purchase, and Employee Stock Purchase Plans. He develops strong relationships with clients as well as providing strong customer relations with shareholders.

John has over 15 years of industry experience. He is a graduate of Susquehanna University in Selinsgrove PA and has a BA in Business Administration with a Major in Finance.
John Reformato

John Ulla, Chief Operating Officer

John joined Continental Stock Transfer & Trust Company in 2013 to assume responsibilities for Specialized Services, including Dividends, Abandoned Property Reporting, Account Maintenance, Check Reconciliation, IRS Tax Reporting, Research and Dividend Reinvestment.

John is a well-respected industry leader with a wide range of industry knowledge. He has experience in all aspects of the industry and is well versed in the Stock Transfer product.

John has 30-plus years of experience in the transfer agency industry, working for some of the largest transfer agents in the world. This experience has allowed him to accumulate a broad range of managerial, organizational and administrative skills. John also has a vast knowledge of all operational and regulatory issues handled by transfer agents.

John is a former chair of the Securities Transfer Association’s Operations Committee and has participated in several industry-wide boards. John is a graduate of St. John’s University
John Ulla

Karri Van Dell, Vice President and Director of Business Development

Karri is responsible for strategically growing the business by nurturing relationships with new clients and partnerships interested in tailored, flexible and best-in-class services and by spearheading Continental Stock Transfer & Trust’s brand and marketing efforts. She has more than 30 years of service in the industry, most notably 23 years with Wells Fargo (now EQ based in London), where she served as national sales and marketing manager for the Shareowner Services Division.

Prior to assuming her role in sales, she has also held management roles in client relationships, strategy, stock plan administration and corporate trust/escrow services. She is a member of NASPP, SSA and NIRI and a former President of Midwest Securities Transfer Association.

Margaret Villani, Vice President and Director of Client Administration

Maggie is the point of contact for the Administration group, ensuring that client needs are met in a timely and professional fashion.

With over 30 years of experience in relationship management positions in the securities field – experienced in compliance and securities regulatory issues with a commitment to client education. Her stock transfer experience focuses on client relationships of emerging growth to large public companies. Prior to assuming her role at Continental Stock Transfer & Trust, she held several management positions at other financial firms.

Maggie has sat on the Board of the Mid Atlantic Securities chapter, has been a member of several industry organizations, and has authored many industry articles.

Mark Zimkind, Senior Vice President and Director of Shareholder Services

Mark oversees account administration, corporate actions, and stock transfer. He has more than 30 years of diverse industry experience at several large bank transfer agents, including Georgeson Shareholder Services. Mark has overseen complex business combinations in over 200 SPAC transactions while at Continental Stock Transfer & Trust, aggregating more than $50 billion. Mark has handled some of the largest and most complex mergers, working on more than 2,000 different merger transactions in his career.

Mark is a member of the Securities Transfer Association and an active member of the Corporate Actions Division, SIFMA, Inc. He is a graduate of Springfield College.

Robert Zubrycki, Vice President and Director of Proxy and Mail Services

Robert is responsible for managing the day to day Annual Meeting process, Mail Operations and Scanning/Archiving operations. He has 48 years of Stock Transfer Operations experience and has worked at large transfer agents such as J.P. Morgan and The Bank of New York.

Robert is well versed in all aspects of Proxy Operations, Workflow processing and incoming/outgoing Mail Operations. Most recently, Robert had developed and implemented “Certificates on Demand”, and was directly involved in developing many automation processes used in our business today. This includes electronic voting, workflow imaging and the utilization of barcode technology.
Robert Zubrycki