Continental Stock Transfer
The Total Solution.

Finally, a new approach to Stock Transfer Services, offered through a partnering agreement among three outstanding organizations, Continental Stock Transfer, Georgeson Shareholder Communications, Inc., and SunGard Investor Accounting Systems:
• Transfer Agency, Systems Technology and Internet Solutions, Shareholder Relations Management and Mailing Expertise — fully integrated, fully coordinated.
• Combining the best in industry practices and services into a powerful, coordinated package to meet the needs of large issuers.
• Extremely cost-effective.
• High flexibility.
• Pick and choose the services that best meet your needs.
• A proven, evolutionary package of services.

You are invited to learn about The Total Solution service being offered and coordinated through Continental Stock Transfer. The narrative following summarizes key features of this service. You are invited to learn how The Total Solution can address your service needs. For more information, contact Richard Kretz, Director of Sales and Marketing, 815.227.5412, transagt@aol.com

Full Details of The Total Solution.

Issuers have long recognized that traditional transfer agency services have suffered for one reason or another. Service, expertise, system limitations and other factors have all combined to cause concern.

Until now there has been no solution. Now, Continental has The Total Solution (TS), a unique transfer agency service specifically designed to eliminate common areas of concern by combining the specialized resources and expertise of Continental, Georgeson Shareholder Communications, Inc. (Georgeson) and SunGard Shareholder Systems, Inc. (SunGard). You get the best mix of services, high quality, and very competitive pricing. The entire service is fully coordinated directly by Continental. You deal directly and exclusively with us. Nothing could be easier.

This groundbreaking, innovative concept allows issuers of all sizes, and particularly larger issuers, more choice and more control over the stock transfer process. TS has been specifically designed to offer total flexibility so as to meet the customized needs and profile of each particular issuer. Essentially, each issuer can choose from the mix of services and areas of expertise available through Continental, Georgeson and SunGard.

TS gives issuers assurance of a truly "in-house” feel, total flexibility and unparalleled expertise in every critical area. Specifically, traditional Transfer Agent services, including, record-keeping, dividend paying, DRP, plan administration, and DTC electronic interface is provided through Continental and its staff of experienced professionals. Technical expertise and support is provided by SunGard through its “industry best” software package, (CSSII), its unparalleled processing facility and its truly remarkable and state-of-the art Internet package of services available to both issuers and shareholders. Georgeson provides excellent shareholder support through its national network of advanced call center operations. Georgeson also provides added value support on an ad hoc basis through its proxy tabulation and distribution capability and its corporate reorganization support and post-merger / escheatment services.

TS is an evolutionary product, one new but also tested. At SunGard a form of this concept is known as “blended services.” Many issuers, which are self-agents, use SunGard’s software and processing center and Continental’s Co-Transfer Agent service, NY Drop, DTC interface and related services. Included among those currently benefiting from this SunGard/Continental partnering are Dominion Resources, Inc., Westar Energy, Hawaiian Electric Industries, Inc. and Public Service Group Inc. (formerly PSE&G). For these accounts Continental processes all transactions through its direct access to the issuer’s records, which are maintained at SunGard’s Voorhees, New Jersey processing center.

At Georgeson, the partnering concept is called "Sharecare." It is the result of a Georgeson / Continental partnership stretching back over 15 years and literally hundreds of transactions — odd-lot buybacks, post-merger cleanups, forced warrant exercises and proxy solicitations. Among the clients which have benefited from "Sharecare" are the "Who’s Who" of Fortune 500 Companies — General Motors, AT&T, AT&T Wireless, Bell Atlantic, Bell South, Coca-Cola, ARCO, Ford, Chrysler and others. In all of these transactions a total compatibility of approach and personnel between Continental and Georgeson has emerged and is being carried forward into the TS concept — teams working together to provide flexibility and expertise that is simply not available elsewhere in our industry.

With TS, large issuers will no longer be limited to a choice among the three large commercial agents, knowing that the strength of one is a weakness in another. Likewise, issuers will no longer have to adapt to a "cookie cutter" mold wherein the implication of "it’s my way or the highway" undercuts the relationship. And finally, issuers can positively enjoy a future where a changing the service mix to accommodate a large, special event (merger / acquisition, a new shareholder plan, or some other type of unexpected transaction) can be readily accomplished to generate positive results without a lengthy search for possible outside vendors.

In all cases, the TS user will be able to rest assured that Continental, Georgeson and SunGard together can build just the right team and chart a practical solution to meet the issuer’s needs. Moreover, as special needs arise, when odd-lot buybacks or post-merger cleanups may be advisable, Georgeson and Continental will be able to step in and efficiently assist in an integrated and efficient way. Of course, Georgeson’s NAPPCO unit will always be available to handle the escheatment resulting from any such transactions.

If you are a corporate official responsible for the course of your company’s shareholder servicing needs, ask yourself whether you are well served by your current transfer agency arrangement. Consider the flexibility and cost savings possible through TS, the solution of the future and one that we would hope to explore with you very soon.

For more information, please contact our Sales and Marketing Department at transagt@aol.com.

Continental Stock Transfer & Trust Company
17 Battery Place • New York, NY 10004
212.509.4000

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